This page aims to inform you about our privacy policy. And we expect you to go through the content of this page. And know about the vital information regarding sharing of personal information in terms of online travel purchases.

The places where we have used "we" or "us" refers to the name of the site or web address whereas "you" or "one" or "your" denotes to the visitors of site and to the one who is reading the privacy policy page.

By logging in to our site, we expect your consent to the privacy policy. Although, we make sure that the personal information is secured and remains confidential with us. We value your personal information and therefore, your personal information stays with us on a secured platform. Additionally, we intent to follow the best practices for doing business on the Internet, and likely we are conscious of your every personal information.

Personal Information

This privacy policy provides information on the practices followed by the site wherein we basically highlight the type of information, we collect from you, why do we collect those information and how we collect it?

• We don't collect any kind of personal information like your name, address or e-mail id, etc. without your prior permission or consent
• We allow you to edit, correct or remove your personal information, if you wish to do so.
• We take the reasonable steps to protect your personal information by protecting the personal information from any fraudulent individual or company.

So exactly at what circumstances, do we collect your personal Information?

We collect your personal information for various purposes and they include:

• To complete travel profile, where the information further helps in bookings of hotel, safari, etc.
• When you intend to purchase the travel plan to proceed with the online payment.
• When we request for a survey, contest or sweepstakes

How do we collect your personal information ?

For the bookings of safaris and resort stay we require your basic details, and they constitute of full name, address, contact information relating to phone number and e-mail addresswhereas we also fetch the information regarding your personal preferences such as for meals, hotel room, vehicle rent, etc. with the number of person accompanying you in the trip.

We ask for the credit card or debit card address in order to process the advance payment for further bookings. Where in you provide the information of card number, card type, cardholder name, expiry date of the card, etc. But you can be rest assured of your credible information as we have a secured payment portal which keeps your information private as we don't intent to disclose your vita information of credit or debit card to any third party.

For further information in this front, please review our policy on Credit Card Guarantee which commits to provide information on credit card security

Disclosure of Personal Information

We don't sell or provide any kind of any personal information of our visitors to the third party or non-affiliated company. Your personal information is used by us only to provide the desired services requested by you.

We provide your personal information to only those travel agents or sites where you have requested to make travel arrangements. And we make sure that your personal information is protected and not mishandled. For our business purposes, we do intent to send the information to several other sites or companies where the sole purpose of sharing the personal information is to fulfill the customers demand.

Cookies

A cookie is a computer's hard drive which stores all the information of your online activity to a small file. And in turn helps us in providing tailored solutions. The cookie stores the personal information in connection to purchase transaction and thereby enhances site security.Moreover, with the cookie policy you enter the site without feeding in your personal information while logging in to the site.

You hold the discretion to refuse or accept our cookie policy. For more information on cookie, please refer to our browser. We would like to ,inform you here that by refusing to choose cookie, you are restricted to access several travel plans and services offered by us.

Why do we have cookie policy?

The cookies, let us know about your online activity, wherein we can obtain the information related to your online activity through the website you last visited, the time you invested on our site and your further move to the other site from ours. But we don't track your activity on other sites as our sole concern lies only td review the online presence on our site.

We get the information regarding the page you visited _on_our website and the tvpe of browser you used to reach our site. The only purpose to grab this information is to improve the user experience wherein we get to know about your preferences and likely we proceed in the direction to provide you with better choice alternatives.

The information provided on the privacy policy page is strictly followed. And with time we do make changes in the privacy policy. Therefore, do have a visit on our privacy policy page whenever, you choose to buy our travel plans or show an interest in our offerings.

Meal Policy:

• APAI American Plan : Buffet Breakfast, Lunch & Dinner
• MAPI Modified American Plan : Buffet Breakfast, Lunch
• C P Continental Plan : Buffet Breakfast
• E P Economical Plan : Room Only

Child Policy:

• Children below 5 years complimentary with parents.
• Children between 6-12 years will be charged 25% of total package cost.
• Extra Person above 12 Year will be count as adult and 35% of total room cost will charged Extra.

Cancellation Policy Of Resort &Tour Package at www.kudratresort.com

• BOOKING CANCELLED 30 DAYS AND ABOVE 75% REFUND OR ADJUST IN FUTURE BOOKING.
• BOOKING CANCELLED 15 DAYS TO 30 DAYS OF CHECKIN 25% REFUND OR ADJUST IN FUTURE BOOKING.
• BOOKING CANCELLED 7 DAYS TO 15 DAYS OF CHECKIN NO REFUND BUT ADJUSTMENT IN FUTURE BOOKING.
• BOOKING CANCELLED LESS THAN 7 DAYS OF CHECKIN NO ADVANCE REFUND NO ADJUSTMENT & 100 % RETENTION WILL BE CHARGE.

In case of peak season - weekends or extended weekends (Holi, Diwali, X'Mas & New Year,Good Friday,etc) hotel bookings separate cancellation policy is applicable. Depends on hotels. The charges mentioned for hotels and safari in our website might be different on extended weekend & public holidays.

Refund Policy at kudratresort.com

If Guest has done the payment to us through payment gateway and later need refund it will take 10- 15 working days to get refund in his account. To get the refund you need to provide us your bank details or your payment mode through which you want refund.

If Guest has done bank transfer or paid Via UPI Like Goolge Pay/ Paytm/Phone Pe etc.

Amount will refund with in 3 Working Days , We can refund through UPI Payment mode / Bank Transfer / Transfer To Your Credit Card.

Cancellation Policy For :

Canter Safari :

Canter Safari Amount Is non- refundable non- transferable in any scenario once booked & confirmed. Canter Safari Once Booked and confirmed cannot reschedule for another day or time

Elephant Safari :

Elephant Safari Amount Is non- refundable non-transferrable in any scenario once booked & confirmed, Elephant Safari Once booked and confirmed cannot reschedule for another day or time.